Trusted help from gate to seat.
Wingmate connects travelers who need a helping hand with vetted passengers already on their flight: an extra set of hands with bags, strollers, boarding and baggage claim.
Air travel is hard when you need an extra set of hands.
Airline help is limited and stretched thin. Concierge services are expensive and stop at the gate. Wingmate fills the gap with someone who is already on the plane.
Parents with little ones
Gate-checking a stroller while holding a diaper bag, a toddler and your own carry-on. A Wingmate takes one of those off your hands.
Families booking for parents
Can't fly with an aging parent? Book a Wingmate for a steady arm, a carried bag and a familiar face through the journey.
Travelers who need a steady arm
For passengers who don't need a wheelchair, just someone patient to walk with them and carry a bag down the jet bridge.
First-time and anxious flyers
Busy terminals, confusing signs, announcements in another language. A calm Wingmate, who may speak your language, by your side.
The help already happens. Wingmate makes it reliable.
These aren't medical emergencies or luxury requests. They're ordinary moments where one helping hand changes the whole trip.
A moment of respite
A pregnant mother flying alone with her toddler needed a few minutes of relief. A grandmother on the same flight offered to help.
Before a long-haul flight
Exhausted parents were visibly relieved when a fellow passenger kept their energetic preschooler entertained at the gate.
A missed boarding window
An elderly traveler's wheelchair assistance never arrived. He didn't need the chair, just someone to carry his bag. A fellow passenger stepped in.
A simple, flight-based match.
Find your flight
Search by flight number or airport to see Wingmates booked on it.
Choose your Wingmate
Review photos, bios and ratings, and pick who fits. Nobody is assigned to you.
Coordinate in the app
Agree on a meeting point through in-app messaging.
Meet and get help
At check-in, after security, the gate, onboard or baggage claim.
Pay on completion
Payment is released only after you confirm the help happened.
You can book for yourself, or a family member can book on behalf of the person traveling.
Book one moment, or the whole journey.
Every part of the airport journey has a matching service. Add only the ones you need.
Check-in meet-up
Help at the ticketing counter.
After security
Meet past the TSA checkpoint.
Gate and boarding
Help through the boarding line.
Overhead bin
Carry-on stowed for you.
In-flight help
Light help in the cabin.
Deplaning and arrival
Bags down and baggage claim.
Planned launch pricing, per segment. Final pricing is set at launch.
Built for trust from day one.
Every Wingmate is vetted
- Passport or government ID verified
- Criminal background check
- Real-name profile with a photo and bio
- Ratings and completion history
- In-app messaging only
- Emergency support during every booking
Clear limits on what Wingmates do
- No bathroom help or personal care
- No medical care of any kind
- No contact or meetings outside the app
- No help beyond the airport and baggage claim
- No custody of children: kids always travel with their own parent or guardian
Wingmate adds to airline assistance. It never replaces it.
Wingmate is light, friendly help from a fellow passenger. If you need assistance that must happen, such as wheelchair service or an airline's unaccompanied-minor program, book it with your airline. That help is free by law, and a Wingmate can be there alongside it.
Already flying? Become a Wingmate.
Earn on trips you're already taking by giving someone on your flight a helping hand.
- Choose the requests that fit your trip
- Get paid through the app when the help is done
- A one-time onboarding fee covers your ID and background check
Flying from LAX or SNA? Be first to book.
Wingmate is launching on flights from Los Angeles and Orange County. Write to us and we'll let you know when booking opens.